Uncommon Service: How to Win by Putting Customers at the Core of Your Business book by Frances Frei
By
Frances Frei
Uncommon Service: How to Win by Putting Customers at the Core of Your Business book by Frances Frei
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems. Published By Harvard Business Press on 2012
Book Specifications
Format:
Paperback
Pages:
262 pages
Language:
English
ISBN10:
1422133311
ISBN13:
9781422133316
About Frances Frei
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business book by Frances Frei
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