Kaizen Strategies for Customer Care Book by Patricia Wellington
By Patricia WellingtonKaizen Strategies for Customer Care: How to Create a Powerful Customer-care Program-- and Make it Work Book by Patricia Wellington
"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." ¿ Cannon Ltd.
A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.
Book details
- Hardcover
- 256 pages
- English
- 027361472X
- 9780273614722
About Patricia Wellington
patricia wellington was Read More about Patricia Wellington
More Books By Patricia Wellington
People who bought this also bought
3% OFF
The Code Breaker: Jennifer Doudna, Gene Editing, and the Future of the Human Race book by Walter Isaacson
New Book
Ksh 3,290
Ksh 3,390
Buy Now
3% OFF
2% OFF
Execution: The Discipline of Getting Things Done book by Larry Bossidy , Ram Charan
New Book
Ksh 4,500
Ksh 4,600
Buy Now
2% OFF
The Yom Kippur War: The Epic Encounter That Transformed the Middle East book by Abraham Rabinovich
New Book
Ksh 4,000
Ksh 4,100
Buy Now
20% OFF
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change book by Stephen R. Covey
Used Book
Ksh 1,200
Ksh 1,500
Buy Now
1% OFF
Principles for Dealing with the Changing World Order book by Ray Dalio
New Book
Ksh 6,790
Ksh 6,890
Buy Now
4% OFF
The Seven-Day Weekend: Changing the Way Work Works book by Ricardo Semler
New Book
Ksh 2,290
Ksh 2,390
Buy Now
2% OFF
13% OFF
Just Kids from the Bronx: Telling It the Way It Was: An Oral History book by Arlene Alda
Used Book
Ksh 700
Ksh 800
Buy Now
3% OFF
This Changes Everything: Capitalism vs. The Climate book by Naomi Klein
New Book
Ksh 3,050
Ksh 3,150
Buy Now
3% OFF
17% OFF
Living with Confidence in a Chaotic World book by David Jeremiah
Used Book
Ksh 1,000
Ksh 1,200
Buy Now
9% OFF
2% OFF
Taking Up Space: Success secrets from a real estate Mogul book by Mwenda Thuranira
New Book
Ksh 3,990
Ksh 4,090
Buy Now
2% OFF
Find Your Why: A Practical Guide to Discovering Purpose for You and Your Team book by Simon Sinek
New Book
Ksh 3,990
Ksh 4,090
Buy Now
3% OFF
Bounce: The Myth of Talent and the Power of Practice book by Matthew Syed
New Book
Ksh 3,150
Ksh 3,250
Buy Now
13% OFF
The Coming Plague : Newly Emerging Diseases in a World out of Balance
Used Book
Ksh 700
Ksh 800
Buy Now
5% OFF
Trial Justice: The International Criminal Court and the Lord's Resistance Army book by Tim Allen
New Book
Ksh 2,090
Ksh 2,190
Buy Now
4% OFF
The Year of Liberty : History of the Great Irish Rebellion of 1798 book by Thomas Pakenham
New Book
Ksh 2,300
Ksh 2,400
Buy Now
3% OFF
5% OFF
Artificial Unintelligence: How Computers Misunderstand the World book by Meredith Broussard
New Book
Ksh 3,650
Ksh 3,850
Buy Now
2% OFF
American Aristocrats: A Family, a Fortune, and the Making of American Capitalism book by Harry S. Stout
New Book
Ksh 4,300
Ksh 4,400
Buy Now
2% OFF
We Do Not Have Borders: Greater Somalia and the Predicaments of Belonging in Kenya book by Keren Weitzberg
New Book
Ksh 5,390
Ksh 5,490
Buy Now
3% OFF
Money and Power: How Goldman Sachs Came to Rule the World book by William D. Cohan
New Book
Ksh 3,250
Ksh 3,350
Buy Now