Understanding Your Customer book by David Lewis
By David LewisUnderstanding Your Customer book by David Lewis
This is a perfect guide for anyone that has any contact at all with a Customer at an Automobile Dealership. This very informative book will dive deep into understanding our Customers from their behavior, to their fears and how to overcome those fears and retain a customer for life. It is not only possible, but almost impossible not to succeed if followed closely and practiced with each and every Customer.
Book details
- Paperback
- 192 pages
- English
- 0615826636
- 9780615826639
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