You’re eligible for a refund within 7 days if you’re dissatisfied with your purchase due to an error on our part or if the product doesn’t arrive.
Incorrect Product / Not As Described / Damaged
You are eligible for a full refund of the purchase price, excluding original shipping costs, only if your return is a result of an error on our part. To receive a refund, you must return your item directly to us within 3 days of the estimated delivery date and in the same condition you received it in.
Product Did Not Arrive
You are eligible for a full refund of the purchase price, including shipping costs, if your product hasn’t arrived 30 days past the estimated delivery date. If the shipper/courier provides tracking information indicating the book has arrived, the return is void.
The item is your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Read our shippng policy here