Do It Right! Best Practices for Serving Young Adults in School and Public Libraries
Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.
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Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.
show more
Book details
- Paperback | 200 pages
- English
- 1555703941
- 9781555703943
About Patrick Jones
Patrick Jones is the author of five realistic teen novels, most recently Stolen Car((Walker / Bloomsbury, 2008). His first young adult novel Things Change (Walker & Company, 2004) was named by the Young Adult Library Services Association as a best book for reluctant readers, and was runner-up in the Teen Buckeye Book Award selected by Ohio teens. His second novel Nailed was published by Walker / Bloomsbury in spring 2006 and was a runner-up for the Great Lake Book Award. His 2007 novel, Chasing Tail Lights, is nominated for the Minnesota Books Awards. His most recent (and last) professional publication is Connecting with Reluctant Readers (Neal-Schuman, 2006). In 2006, he won lifetime achievement awards from both the Catholic Library Association, and the American Library Association. Jones is a frequent speaker at library conferences, having visited all fifty states, as well as in Canada, Singapore, Australia, and New Zealand. Jones grew up in Flint, Michigan, but now lives in Minneapolis, Minnesota. Read more at his web page www.connectingya.com, including FAQs about Things Change and Nailed (perfect for book reports!). NOTE: After a bruising experience with another author, he's limited his reviews on Good Reads to only raves as not to disturb the "fellowship" of YA writers
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Do It Right! Best Practices for Serving Young Adults in School and Public Libraries
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