This book presents a highly effective, unique way of evaluating the management of organizations. When top management fails to inculcate a clear direction & vision, a void develops between management & the rest of the organization. This void is filled by The System, which is the sum of formal & informal procedures that evolve to create an internal consistency & working environment. The System becomes the organization's de facto top management. It is well understood by the people who live, work & interact with it. Most problems are due to The System that controls the organization, maintains the status quo, & helps isolate the people from top management. Most people are powerless to change The System, & thus problems persist while management mistakenly generates cosmetic "solutions." The solution to the elimination of persistent problems can be realized only if The System is dissolved & replaced with a New System. Praise from a world-renowned author: "Matthei is indispensable reading for anyone who wishes to change an organization." 

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Book details

• Format Paperback
• Pages350 pages
• LanguageEnglish
• ISBN100965849309
• ISBN139780965849302