The Hcahps Handbook : Hardwire Your Hospital for Pay-For-Performance Success
By Quint StuderHospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care. HCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement. The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question. Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leadership framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always.
Book details
- Paperback
- 310 pages
- English
- 0982850301
- 9780982850305
About Quint Studer
More Books By Quint Studer
The Hcahps Handbook : Hardwire Your Hospital for Pay-For-Performance Success
Used Book
People who bought this also bought
The Pioneer Woman : Black heels to Tractor Wheels: A love Story book by Ree Drummond
Used Book
Digital Minimalism ;Choosing a Focused Life in a Noisy World by Cal Newport
New Book
The Possibility Dogs: What a Handful of "Unadoptables" Taught Me About Service, Hope, and Healing
Used Book
Beyond Illusion And Doubt book by A.C. Bhaktivedanta Swami Prabhupda
Used Book
12,000 Words: A Supplement to Webster's Third new International Dictionary
Used Book
Dangerous Prayers from the Courts of Heaven that Destroy Evil Altars: Establishing the Legal Framework for Closing Demonic Entryways and Breaking Generational Chains of Darkness
New Book
Now You're Talking! All You Need to Get Your First Amateur Radio License
Used Book